The Broadcasting Authority of Ireland (BAI) has today (1st September) published the most recent broadcasting complaints decisions.
At meetings held in May and June 2015, the Compliance Committee of the BAI considered 18 complaints. Two complaints have been upheld and 16 complaints rejected. In addition, two complaints were considered and rejected by the Executive Complaints Forum at a meeting held in May 2015.
The complaints related to the following broadcasts:
Upheld by the BAI Complaint Committee
• 65/15 & 66/15: 98FM: Dublin Talks and Dublin Talks Promo: 1st and 2nd April 2015
Rejected by the BAI Compliance Committee
• 149/14:RTÉ One TV: Prime Time: 22nd September 2014
• 142/14:RTÉ Radio One: This Week: 9th November 2014
• 12/15: KCLR: The Sue Nunn Show: 25th September 2014
• 15/15: TV3: 5.30 News: 22nd January 2015
• 18/15: RTÉ Radio One: Morning Ireland: 22nd January 2015
• 20/15: RTÉ Radio One: Sunday with Miriam: 1st February 2015
• 26/15: Newstalk: The Pat Kenny Show: 2nd March 2015
• 28/15: Newstalk: The Right Hook: 19th February 2015
• 29/15: Newstalk: The Right Hook: 9th February 2015
• 39/15: RTÉ Radio One: This Week: 15th February 2015
• 44/15: RTÉ One TV: Prime Time: 10th March 2015
• 48/15: RTÉ One TV: Prime Time: 10th March 2015
• 52/15: RTÉ One TV: Prime Time: 10th March 2015
• 58/15: RTÉ Radio One: The John Murray Show: 11th February 2015
• 59/15: RTÉ One TV: Prime Time: 10th March 2015
• 68/15 RTÉ One TV: Prime Time: 10th March 2015
Rejected by the BAI Executive Complaints Forum
• 13/15: TV3: Ireland AM: 11th February 2015
• 14/15: RTÉ Radio One: The John Murray Show: 31st December 2014
Media Queries to:
Catherine Heaney/Tony Heffernan
01 4200580/087 2309835/ 087 2399508
Note to Editors
Under the Broadcasting Act 2009, viewers and listeners can complain about broadcasting content, which they believe is not in keeping with the BAI’s broadcasting codes and rules. In line with the BAI’s complaints handling process, the viewer or listener should direct their complaint to the broadcaster in the first instance. This must be done within 30 days of the date of the broadcast.
If a viewer or listener is not satisfied with the response from the broadcaster, or if the broadcaster does not respond within the timeframe specified in their Code of Practice for Complaints Handling (usually 21 days after receipt of complaint), the viewer or listener can refer the complaint to the BAI for consideration.
In assessing complaints, and having regard to its codes and rules, the BAI considers the material submitted by the relevant parties together with the broadcast material. Complaints are assessed at Executive level and/or by the Compliance Committee of the Authority.
When a complaint has been adjudicated upon:
• A copy of the decision is sent to the complainant and the broadcaster before its publication.
• Where a programming complaint is upheld in whole or in part, the broadcaster concerned will broadcast the Compliance Committee’s decision, if the Compliance Committee believes it appropriate to do so. This could include the name of the person who made the complaint. This will be done at a time and manner suitably similar or close to the timing of the original broadcast which prompted the complaint. The only exception to this will be a situation where the Compliance Committee considers it inappropriate to broadcast the decision.
• The decisions of the BAI are distributed to the media and posted to the BAI’s website, unless it considers it inappropriate to do so.
• When the BAI has considered the matter and issued its determination, that is the end of the process.