Under the Broadcasting Act 2009, viewers and listeners can complain about broadcasting content which they believe is not in keeping with the BAI’s broadcasting codes and rules. In line with the BAI’s complaints handling process, the viewer or listener should direct their complaint to the broadcaster in the first instance. If a viewer or listener is not satisfied with the response from the broadcaster or if the broadcaster does not respond within the timeframe specified in their Code of Practice for Complaints Handling, usually 21 days after receipt of complaint, the viewer or listener can refer the complaint to the BAI for consideration.
In assessing complaints, and having regard to its codes and rules, the BAI considers the material submitted by the relevant parties together with the broadcast material. Complaints are assessed at Executive level and/or by the Compliance Committee of the Authority. The details of the broadcasting complaint decisions reached by the BAI are detailed in this document.
This publication records the decisions of the Compliance Committee’s meeting in December 2012 and a meeting of the Executive Complaint Forum, also held in December 2012.
The Compliance Committee upheld four complaints and rejected six complaints. One complaint was resolved by the Executive Complaints Forum.
The document can be accessed here.
In this issue:
Upheld by the BAI Compliance Committee
- Tipp FM – Tipp Today: 16th August 2012
- TV3 – Psychic Readings Live: 9th October 2012
- TV3 – Psychic Readings Live: 21st September 2012
- TV3 – Psychic Readings Live: 21st September 2012
Rejected by the BAI Compliance Committee
- TV3 – Psychic Readings Live: 31st August 2012
- TV3 – Tonight with Vincent Browne: 17th September 2012
- TV3 – Psychic Readings Live: 30th September 2012
- RTÉ One Television – Nine o’clock news: 5th September 2012
- RTÉ One Television – Prime Time: 20th November 2012
- RTÉ One Television – Prime Time: 20th November 2012
Resolved at Executive Complaints Forum
- RTÉ One Television – What Ireland’s Eating: 7th October 2012
Full details on the Broadcasting Complaints Process and the relevant Codes and Standards are available on www.bai.ie
Media Queries:
Catherine Heaney / Tony Heffernan
DHR Communications
01 4200580