Making and/or referring a complaint
Any viewer or listener should refer a complaint directly to the relevant broadcaster, in the first instance, if they are not happy about broadcasting content on that service. Complaints may be made to broadcasters under any of the following categories:
- Anything which may reasonably be regarded as causing harm or offence, or anything being likely to promote, or incite to, crime, or as tending to undermine the authority of the State.
- Harmful or offensive material, in particular, programme material in respect of the portrayal of violence and sexual conduct shall be presented with due sensitivity to the convictions or feelings of the audience and with due regard to the impact of such programming on the physical, mental or moral development of children.
How to make a complaint
All complaints made under any of the above categories must be made in accordance with the procedures detailed in the Code of Practice for Complaints Handling published on the website of the relevant broadcaster. Please read the Guide and download the Form.
Download the Guide for Complainants (pdf)
Download the Guide for Complainants (Word)
Download the Broadcasting Complaint/Complaint Referral Form (MS Word)
Broadcasting Complaints Decisions
Broadcasting Complaints Decisions are available here