Information on how to make a complaint concerning broadcast content is set out on this page. If you require help or advice before making a complaint, or making a request for a right-of-reply, you can contact us using the 'request a callback' form on this page, or by calling us on (01) 644 1200.

Information on previous broadcasting complaint decisions made by the BAI is available on the publications section of this website.
Get in touch with the BAI:
+ 353 1 644 1200
Request a callback:

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How to Make a Complaint

All broadcasters in Ireland must ensure that their output is compliant with the law and with the BAI’s codes and standards.

  • If you think something you saw or heard on Irish radio or tv, in the last 30 days, was not compliant with BAI codes and rules you can make a complaint.
  • If you think something you saw or heard was factually incorrect giving rise to your honour or reputation being impugned, you can request a right-of-reply under the Right-of-Reply Scheme.

You should always contact the broadcaster in the first instance.

Making a complaint to the Broadcaster

To assist you in making a complaint or a right-of-reply request, the BAI publishes information booklets:

Referring a complaint to the BAI

If you are not satisfied with the broadcaster’s response, you can refer your complaint to the BAI.  The BAI provides forms to assist you in making the complaint or the right-of-reply review.

You can find the contact details for each broadcaster on the List of TV and Radio Stations page of this site or you can be directed to their complaints handling process or Right-of-Reply Scheme by using the step-by-step guide below to assist you in making a complaint or a request.

Step 1. Have you already made a complaint to the relevant broadcaster?

Step 2. Refer your complaint to the BAI

Upload complaint attachments

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When making your referral, please ensure that you provide details of your complaint including the section of the Broadcasting Act that you believe the programme infringed and attach your original complaint and response from the broadcaster. The BAI has developed referral forms to assist you, which when completed, can then be attached to this online referral form:

Complaint Referral Form

Right of Reply Referral Form

Step 2. Make a complaint to the relevant broadcaster

You’ll need to make a complaint or a Right of Reply Request directly to the broadcaster before the BAI can help you.