Any viewer or listener can refer a complaint to the Broadcasting Authority of Ireland or directly to the relevant broadcaster if they are not happy about broadcasting content on an Irish broadcasting service under any of the following categories;

• objectivity & impartiality in news
• fairness, objectivity & impartiality in current affairs
• anything which may reasonably be regarded as causing harm or offence , or anything being likely to promote, or incite to, crime, or as tending to undermine the authority of the State
• privacy of an individual
• harmful or offensive material, in particular, programme material in respect of the portrayal of violence and sexual conduct shall be presented wih due sensitivity to the convictions or feelings of the audience and with due regard to the impact of such programming on the physical, mental or moral development of children
• Code of Programme Standards
• General Advertising Code
• Children's Advertising Code

The Broadcasting Act 2009 provides for the establisment of a Code of Practice by broadcasters for handling complaints. The Compliance Committee may prepare and publish guidelines for broadcaster for the purposes of ensuring compliance with this requirement.

For further information and/or assistance, contact of the Authority's staff by e-mail, complaints@bai.ie, or phone 01 6441280.