The Broadcasting Authority of Ireland (BAI) has today (18thOctober 2013) published the most recent broadcasting complaint decisions.
The Compliance Committee of the BAI has upheld one complaint and rejected 12. The 13 complaints considered related to the following broadcasts:
Upheld by BAI Compliance Committee
4FM – The David Harvey Show: 16th January 2013
Rejected by BAI Compliance Committee
Details of all these decisions are available here
Media Queries to:
Tony Heffernan/ Catherine Heaney
087 2399508/ 087 2309835
Note to Editors
Under the Broadcasting Act 2009, viewers and listeners can complain about broadcasting content which they believe is not in keeping with the BAI’s broadcasting codes and rules. In line with the BAI’s complaints handling process, the viewer or listener should direct their complaint to the broadcaster in the first instance. This must be done within 30 days of the date of the broadcast.
If a viewer or listener is not satisfied with the response from the broadcaster, or if the broadcaster does not respond within the timeframe specified in their Code of Practice for Complaints Handling (usually 21 days after receipt of complaint), the viewer or listener can refer the complaint to the BAI for consideration.
In assessing complaints, and having regard to its codes and rules, the BAI considers the material submitted by the relevant parties together with the broadcast material. Complaints are assessed at Executive level and/or by the Compliance Committee of the Authority.
When a complaint has been adjudicated upon:
When the Compliance Committee has considered the matter and issued its determination, that is the end of the process.
Full details of the complaints process, including contact details for complaints to individual broadcasters is available here